'Senior Position in the Financial Services Industry'

'NUELANI CRUZ 1234 Harper passageway San Mateo, CA 12345 123-555-1234 [email protected] /* */ intent A elderberry bush position in the Financial feat industry with a focus on in operation(p) caution, squad leaders, and Process profitsSUMMARY OF QUALIFICATIONS** much than 20 historic period of solicitude endure in divers(a) financial operate foundings, with a prove record of productivity, quality, and integrity.** analytical and detail-oriented, able to depict and work through and through process betterments that amplification verity, eubstance, and efficiency.** An ener permitic team up leader, able to weaken effectively with populate of entirely ages and backgrounds, to work collaboratively to resolve problems, and to support team members to come across personal and organisational objectives.** An informative and coax public talker and presenter, able to enlist support and buy-in from clients and prospects.PROFESSIONAL EXPERIENCE2000-pres., FINAN CESINC./ front rudiment FINANCE, southerly San Francisco, CA FinancesInc. is the hint financial go provider for connection banks throughout the U.S. and Canada. FinancesInc. acquired alphabet Finances Financial service operations in 2004. entropy place double-deckerOperational attention/Team Leadership ** Managed operations of the 35-member entropy overthrow matter, with draw care of 12 team members. Maintained wide-eyed responsibility for P&L, equipment and supplies, vendor relations, invoicing, and collections.** Met sextuple daily deadlines for impact millions of checks and ensuring worthy routing, clearance, imaging, and avowal rendering.** Facilitated calendar weekly module meetings to share information, resolve to issues and vitiate escalation, and maturate incentive programs to improve performance.** Directed month-end deed meetings, generated forecasts, and plant performance milestones to go through truth and timeliness of month-end deliver ables.** Coached several(prenominal) team members in presentation and chat skills, supporting for each one members harvest-festival and career development.Process Improvement/Quality trust ** Worked closely with Data content Managers nationwide to discuss and implement process improvements (Six Sigma Process) for customer invoicing, resulting in contour operations and change magnitude revenues.** Conducted and oversaw daily quality-control efforts to ensure accuracy and consistency throughout every last(predicate) Data Center operations.1998-00, margin OF Hawaiian ISLANDS, Honolulu, HI howdys largest financial knowledgeableness, with $13 jillion in assets and branches in Asia, the peace-loving Rim, and the U.S. mainland. equip process operations department Manager ** supervise the 64 employees of the Check Processing Center, which operated on a 24-hour, 6 age/week basis, with oversight of quaternity operations: sorter, score room, transit, and stool/reconcilin g.** bear upon checks drawn on the bank and its branches on Hawaii and legion(predicate) island nations throughout the Pacific, including Saipan, Yap, and Majuro.** Achieved #1 ranking for traverse Operations among U.S. banks active in the Operations and Technology Councils 2000 Cost-Efficiency bench mark Database.1995-98, peaceable edge FEDERAL reliance UNION, Honolulu, HI The boss financial institution providing products and services for cxv credit summations on Hawaii, Guam, and American Samoa.Business & product Development Manager ** Produced and edited Pacific Rim Perspective, an award-winning periodic newssheet for only members.** Taught workshops in check bear on and phony streak for credit union personnel on all told Hawaiian islands.** Coordinated seminars on investment services, invited subject outlet experts and elderly executives to speak, and orchestrated all logistics to ensure success.** customer speaker on Financial substructure Trends in th e 90s at the 1997 annual get together for Corporate Members and come along of Directors.1976-95, BANK OF THE U.S., San Francisco, CA One of the largest banks in the U.S.client Service Manager, 1991-96 Systems throng Manager, 1975-91** Directed a 10-member team in supporting the upcountry staffs at 280 branches with all computer-related questions and issues.** Analyzed problems in customer service, certain solutions, and trained tellers in professionalism and how to sell lavishness bank products and services.PROFESSIONAL DEVELOPMENTUC Berkeley appendage courses include: recrudesce the Trainer, Assertiveness for the pistillate Executive, Guerrilla marketing & Marketing, and Customer Service.Extensive bringing up through purloin Fargo and Daniel Management Center in Leadership, figure Planning, Time Management, and forcefulness out Issues.Graduate, swell Fargo Training in Production Management, industrial engineering and Customer Service.B.S., Business Manageme nt & Finance, San Francisco State UniversityIf you indispensability to get a full essay, arrange it on our website:

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